Research is needed to make the product a better one. With each improvement in reasearch and development, it becomes more customer friendly and simple to use.
People express when they feel like they are safe among the peers. It is a trust factor. This trust factor can be developed through mutual understanding. When a group of stranger collabs and start to express the embarrassing truth, individuals within the peers develops the tendency to vomit the dirty truths. This is like a chain reaction, the more people express, the trust gets stronger and stronger.
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